Swiss3D GmbH
Swiss3D GmbH
Römerstrasse 6
4512 Bellach
Switzerland
Authorised representatives / Managing Directors:
This privacy policy informs you about the type, scope and purpose of the processing of personal data when using our 3D printing service and our website swiss3d.ch. It applies to all offers and services of Swiss3D GmbH.
This privacy policy is based on the Swiss Federal Act on Data Protection (FADP) and the Data Protection Ordinance (DPO). Where the EU General Data Protection Regulation (GDPR) is applicable, its requirements are also taken into account.
Note: If 3D models depict potentially illegal content (e.g. weapons), we may forward data to the relevant authorities where necessary.
Cookie consent management is handled via the Complianz plugin. You can adjust your settings at any time via the cookie banner.
Upon registration, additional data (e.g. username, encrypted password) is stored to provide you with an overview of your orders and commissions.
We use Google Analytics, Google Ads and Microsoft Clarity to evaluate website visits and user behaviour (heatmaps and anonymised session recordings; form entries are not recorded). This data is used exclusively to improve our services. Data processing only takes place with your consent.
No high-risk profiling within the meaning of Art. 5 lit. f FADP takes place. Dynamic volume discounts in the online portal are based on order quantity and not on personal profiles.
The processing of personal data is generally permissible under the FADP, provided the personality of the data subject is not unlawfully infringed (Art. 30, 31 FADP). Swiss3D bases data processing on the following legal grounds:
We disclose personal data to the following categories of recipients:
Data processing agreements pursuant to Art. 9 FADP are in place with all processors, ensuring the protection of your personal data.
Personal data may be transferred to the following countries:
3D models are only transmitted to partner companies on the basis of a non-disclosure agreement (NDA) and a data processing agreement, to the extent necessary for the fulfilment of your order.
Reference images and project information are only published with the express consent of the customer. The customer’s company name may be used as a reference unless objected to.
Where a legal obligation exists, e.g. for law enforcement or by official order, we may be obliged to disclose personal data to authorities.
When data is no longer needed and no legal or contractual retention periods apply, it will be deleted or anonymised.
You have the following rights under the FADP:
Please direct requests to: info@swiss3d.ch. We will confirm your request in writing and process it within 30 days.
You have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC):
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
Website: https://www.edoeb.admin.ch
We use the Complianz plugin as a cookie banner. You can agree to or refuse the setting of non-functional cookies. Your settings can be changed at any time via the cookie banner.
We use Google Analytics and Google Ads to evaluate the use of our website and optimise our advertising measures. This includes, among other things, IP address, visit duration and pages accessed. Data is transmitted to Google servers, which may be located in the USA. Use is exclusively with your consent. The basis for data transfer to the USA is Standard Contractual Clauses and/or the EU-U.S. Data Privacy Framework. We may process aggregated Google Ads performance data (e.g. campaign metrics, search terms, clicks) for internal analysis and optimisation of our advertising campaigns. Google Ads data is used solely for internal business purposes and is not resold, shared, or made available to third parties.
Swiss3D takes appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or destruction (Art. 8 FADP). These include in particular:
Where data is stored with external hosting or cloud providers, we ensure that they take appropriate technical and organisational security measures.
In the event of a data security breach that is likely to pose a high risk to the personality or fundamental rights of data subjects, we will notify the FDPIC as soon as possible (Art. 24 FADP). Data subjects will be informed if this is necessary for their protection or if the FDPIC so requests.
Our website may contain links to external websites and offers. We accept no responsibility or liability for their content and data protection provisions. Please inform yourself about the applicable data protection notices on those sites.
We reserve the right to adapt this privacy policy as needed (e.g. in the event of legislative changes or new services). The current version will be published on our website. We will inform you accordingly of significant changes.
For questions or concerns regarding data protection, you can reach us at:
Email: info@swiss3d.ch
Post: Swiss3D GmbH, Römerstrasse 6, 4512 Bellach, Switzerland
Phone: +41 32 580 09 75
Last updated: February 2026