Which material / process is right for me?

All materials are listed in our Material Finder: https://swiss3d.ch/material-finder. With numerous filter options, you can quickly find the right material and printing process. Alternatively, our AI assistant (icon bottom right) can help you - simply tell it the intended use and desired material properties. If you are unsure, please feel free to contact us at any time.

What does filling density mean?

The filling density determines what percentage of the model is filled with material. We print with 40% filling density ("Normal") or 80% ("Stable") as standard - this ensures stable, precise models without deformation. If you would like a different filling density, please reply to the order confirmation e-mail with your request - we will adjust it free of charge. In the SLA / SLS / MJF and DMLS process, we always print with 100% infill density.

What is the maximum size of my model?

The maximum print sizes can be found in the Material Finder (https://swiss3d.ch/material-finder) for the respective material. Models can also be printed and assembled in several parts - this is only possible by arrangement. We check all models in advance free of charge.

Will my model be checked for errors?

Yes, we check every model free of charge for errors such as mesh errors, unrealistic size, walls that are too thin or risks of deformation. In such cases, we will contact you before printing. However, we cannot guarantee this and ask you to check models yourself in advance as best you can.

Do I have to pay the invoice before printing? How long is the payment period?

If you pay by invoice, you do not have to pay before printing. The payment period is 14 days after receipt of the invoice. Alternatively, you can also pay conveniently by Twint, Paypal or credit card.

How can I ensure that my model is scaled correctly?

The size can be seen in the online calculator and the model can be scaled as required.

Are support structures removed?

Yes, we remove support structures from all models free of charge.

Do you post-process the models?

Yes, the models are cleaned and, depending on the material, de-powdered or washed. Further post-processing such as sanding or painting is possible on request.

Can I track the current status of my order?

Live tracking is possible in the customer account (if created). In addition, we send status messages by e-mail (e.g. "In progress", "Being printed", "Sent"). For more detailed information, please write to us at info@swiss3d.ch. The production department will get back to you as soon as possible. Information on current orders can only be provided to a very limited extent by telephone.

Is there a tracking system for my parcel?

In most cases we offer a tracking number. You will receive this by e-mail. Please note that it may take a few hours before the tracking number is available at the post office. For small models, tracking information may not be available. We send all parcels by A Mail. Your parcel should usually arrive 1-2 working days after dispatch. If there are any delays, you can contact us at any time.

What are the delivery times?

These can be found in the Material Finder under the respective material. As a rule, the following times apply:FDM: 2-5 working daysSLA / SLS / MJF: 7-10 working daysDMLS: 10-15 working daysExpress production is possible.

I need my parts Express.

The express option can be selected in the checkout after entering the address (CHF 24 surcharge on standard shipping). The express option prioritizes production. For FDM, the production time is usually less than 24 hours. For other processes, production is prioritized as best as possible, but faster delivery cannot be guaranteed. In individual cases, same-day delivery by courier is possible for an additional charge, please call our emergency number: 032 510 07 27 (only for express orders - no other information)

How long does it take to ship large orders?

We will inform you in good time if delays are likely to occur. We have very high capacities for orders in SLA, SLS, MJF or DMLS, so that delivery times usually remain the same even for larger quantities.

Do you also ship abroad?

We ship to Switzerland and Liechtenstein as standard. Other countries are possible on request.

I would like to determine the print orientation myself.

No problem. Please place the order and then reply to the order confirmation e-mail with the desired orientation.

I would like to determine the layer height myself.

We determine the layer height depending on the model. The standard layer heights are noted in the Material Finder (https://swiss3d.ch/material-finder) for the respective material. For detailed models, we use the finest possible resolution as standard. If you require a specific layer height, please reply to the order confirmation e-mail.

Do you offer the drilling of threads?

Yes, we offer the incorporation of threads for all DMLS materials (metal). Please contact us with a PDF showing the threads.

My desired material is not available.

Please contact us. In most cases, we have the material in stock, even if it is not listed in the online calculator. We can also integrate new materials into our portfolio on request for an additional charge.

What are the tolerances?

You can find these in the Material Finder (https://swiss3d.ch/material-finder) for the respective material.

I have further questions

No problem - please use our AI chatbot (icon at the bottom right) or contact us directly by e-mail at info@swiss3d.ch or by phone from Monday to Friday, 07:00-19:00, on 032 510 07 22.

3D price calculator - 3D model printing at a reasonable price

Material Volume:	cm3
Support Material Volume:	cm3
Box Volume:	cm3
Surface Area:	cm2
Model Weight:	g
Model Dimensions:	x x cm
Number of Polygons:
Number of Shapes:
Total Path:	cm
Print Time (hh:mm:ss):

Which material / process is right for me?
All materials are listed in our Material Finder: https://swiss3d.ch/material-finder. With numerous filter options, you can quickly find the right material and printing process. Alternatively, our AI assistant (icon bottom right) can help you - simply tell it the intended use and desired material properties. If you are unsure, please feel free to contact us at any time.
What does filling density mean?
The filling density determines what percentage of the model is filled with material. We print with 40% filling density ("Normal") or 80% ("Stable") as standard - this ensures stable, precise models without deformation. If you would like a different filling density, please reply to the order confirmation e-mail with your request - we will adjust it free of charge. In the SLA / SLS / MJF and DMLS process, we always print with 100% infill density.
What is the maximum size of my model?
The maximum print sizes can be found in the Material Finder(https://swiss3d.ch/material-finder) for the respective material. Models can also be printed and assembled in several parts - this is only possible by arrangement. We check all models in advance free of charge.
Will my model be checked for errors?
Yes, we check every model free of charge for errors such as mesh errors, unrealistic size, walls that are too thin or risks of deformation. In such cases, we will contact you before printing. However, we cannot guarantee this and ask you to check models yourself in advance as best you can.
Do I have to pay the invoice before printing? How long is the payment period?
If you pay by invoice, you do not have to pay before printing. The payment period is 14 days after receipt of the invoice. Alternatively, you can also pay conveniently by Twint, Paypal or credit card.
How can I ensure that my model is scaled correctly?
The size can be seen in the online calculator and the model can be scaled as required.
Are support structures removed?
Yes, we remove support structures from all models free of charge.
Do you post-process the models?
Yes, the models are cleaned and, depending on the material, de-powdered or washed. Further post-processing such as sanding or painting is possible on request.
Can I track the current status of my order?
Live tracking is possible in the customer account (if created). In addition, we send status messages by e-mail (e.g. "In progress", "Being printed", "Sent"). For more detailed information, please write to us at info@swiss3d.ch. The production department will get back to you as soon as possible. Information on current orders can only be provided to a very limited extent by telephone.
Is there a tracking system for my parcel?
In most cases we offer a tracking number. You will receive this by e-mail. Please note that it may take a few hours before the tracking number is available at the post office. For small models, tracking information may not be available. We send all parcels by A Mail. Your parcel should usually arrive 1-2 working days after dispatch. If there are any delays, you can contact us at any time.
What are the delivery times?
These can be found in the Material Finder under the respective material. As a rule, the following times apply:
FDM: 2-5 working days
SLA/ SLS / MJF: 7-10 working days
DMLS: 10-15 working days
Express production is possible.
I need my parts Express.
The express option can be selected in the checkout after entering the address (CHF 24 surcharge on standard shipping). The express option prioritizes production. For FDM, the production time is usually less than 24 hours. For other processes, production is prioritized as best as possible, but faster delivery cannot be guaranteed. In individual cases, same-day delivery by courier is possible for an additional charge, please call our emergency number: 032 510 07 27 (only for express orders - no other information)
How long does it take to ship large orders?
We will inform you in good time if delays are likely to occur. We have very high capacities for orders in SLA, SLS, MJF or DMLS, so that delivery times usually remain the same even for larger quantities.
Do you also ship abroad?
We ship to Switzerland and Liechtenstein as standard. Other countries are possible on request.
I would like to determine the print orientation myself.
No problem. Please place the order and then reply to the order confirmation e-mail with the desired orientation.
I would like to determine the layer height myself.
We determine the layer height depending on the model. The standard layer heights are noted in the Material Finder(https://swiss3d.ch/material-finder) for the respective material. For detailed models, we use the finest possible resolution as standard. If you require a specific layer height, please reply to the order confirmation e-mail.
Do you offer the drilling of threads?
Yes, we offer the incorporation of threads for all DMLS materials (metal). Please contact us with a PDF showing the threads.
My desired material is not available.
Please contact us. In most cases, we have the material in stock, even if it is not listed in the online calculator. We can also integrate new materials into our portfolio on request for an additional charge.
What are the tolerances?
You can find these in the Material Finder(https://swiss3d.ch/material-finder) for the respective material.
I have further questions
No problem - please use our AI chatbot (icon at the bottom right) or contact us directly by e-mail at info@swiss3d.ch or by phone from Monday to Friday, 07:00-19:00, on 032 510 07 22.