Validity of the GTCs
These General Terms and Conditions (GTCs) apply to all orders for goods and services placed via the Swiss3D website. The version of the GTC published on the homepage at the time of the order shall be authoritative. The GTC are subject to change at any time. Furthermore, the relevant provisions of the Swiss Code of Obligations shall apply.

Contract territory
The Swiss3D online store currently only offers deliveries of goods in Switzerland and the Principality of Liechtenstein. For orders from other countries, additional shipping fees will be charged.

Delivery dates
Delivery dates may deviate from the stated deadlines depending on the place of delivery and are given to the best of our judgment. Missed deadlines do not entitle the customer to cancel the order or to assert claims for compensation.

Prices
The offer is valid while stocks last. All prices are quoted in Swiss francs. Prices are subject to change without notice.

Refund for non-printable models
If a submitted model cannot be printed due to technical limitations or other reasons, the provider reserves the right to cancel the order. In such cases, the customer will be refunded the full amount of the order. The customer will be informed of the order cancellation and the reasons for it as soon as possible. The refund will be made within a reasonable period of time to the means of payment used by the customer.

Prohibited objects
The customer is solely responsible for the content and objects that they submit for production. It is strictly prohibited to submit content and objects that violate applicable law, in particular weapons laws.
Swiss3D reserves the right to reject orders that violate these provisions. In addition, Swiss3D may take appropriate legal action if it determines that the objects submitted for production violate applicable laws.

Exclusion of liability for damage to health
Swiss3D accepts no liability for damage to health that may result from the use of the products. The printed models are not food-safe and are therefore not suitable for contact with food or for medical applications. Small parts must not get into the hands of small children.

Conclusion of contract and withdrawal
All information on goods and prices on the Swiss3D website is subject to change and non-binding. By placing an order via the homepage, the customer submits a binding offer. If the goods ordered by the customer are not available in the desired quantity or at the price indicated on the homepage, Swiss3D shall notify the customer accordingly as soon as possible. In this case, the contract shall not be valid until the customer confirms the corrected order again by e-mail. Orders and agreements by telephone shall only be valid if they are confirmed in writing or by e-mail. In the event of typographical, printing and calculation errors on the homepage, Swiss3D shall be entitled to withdraw from the contract free of charge. Errors in the data supplied by the customer (non-manifold, intersecting edges, etc.) shall entitle Swiss3D to withdraw from the contract free of charge.

Cancellation policy
Cancellation is excluded. There is no right to returns and refunds. Liability Swiss3D is not liable for damages incurred by the buyer through the use or operation of the purchased items. Swiss3D assumes no liability for loss of profit, indirect or consequential damages incurred by the buyer or third parties.

Newsletter
We send a newsletter to all our customers approximately once a month. You can easily unsubscribe from this newsletter by clicking on "Unsubscribe" in the newsletter or by contacting us.

Payment
Payment for ordered goods is made by Twint credit card or invoice. Invoices must be paid within 14 days of the date of issue. After 14 days, a payment reminder will be sent (without additional fees). After a further 7 days, a first reminder will be sent (with a CHF 10 fee). After a further 14 days, a second reminder (with CHF 30 fee) will be sent.

Last update of the General Terms and Conditions: 11.10.2023